Frequently Asked Questions
Everything you need to know about shopping with Australia's favorite sports retailer.
How can I track my INTERSPORT Australia order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What is your return policy for online purchases?
We offer a 30-day return policy for most items. Products must be in original, unworn condition with all tags attached. You can return items via mail or at any participating INTERSPORT store across Australia.
Do you offer Click & Collect services?
Yes, we offer a convenient Click & Collect service. Simply select the 'Collect in Store' option at checkout and choose your local INTERSPORT store. You will be notified via email when your order is ready for pickup.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as Afterpay and Zip Pay for eligible Australian customers.
Are the products sold on your website genuine?
Absolutely. INTERSPORT Australia is an authorized retailer for all brands we carry, including Nike, Adidas, ASICS, and New Balance, ensuring you receive 100% authentic sporting gear.
How do I determine the correct size for footwear or apparel?
Each product page includes a detailed size guide link. We recommend measuring yourself or your current gear and comparing those measurements against the brand-specific charts provided.